Refund Policy
At Vesttoq, we understand that sometimes a product may not meet your expectations or fit your needs. That's why we have a straightforward and customer-friendly refund policy in place.
If you are not completely satisfied with your purchase, you have the option to return the item and receive a refund. Our refund policy applies to all products sold on our website, whether it's clothing, accessories, or any other item.
To be eligible for a refund, please ensure that:
- The item is in its original condition, unworn, and with all tags attached.
- The return is initiated within 30 days of the purchase date.
- You have the original receipt or proof of purchase.
Once we receive your returned item, our team will inspect it to ensure it meets the refund criteria. If everything checks out, we will initiate the refund process.
Please note that the refund will be issued in the same form of payment used for the original purchase. If you paid with a credit card, the refund will be credited back to that card. If you used a different payment method, we will work with you to process the refund accordingly.
It's important to keep in mind that shipping fees are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund amount.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with every purchase.